Disabled visitors and their companions are most welcome. Where a companion is required, admission is half price for the disabled person and half price for one companion.
There are accessible parking spaces in the car park at Butterley and a ramp provides access to the station forecourt.
We have ramps for access to most buildings and to the train. We regret that due to the heritage nature of our carriages visitors who are wheelchair users usually have to travel in the Guard’s Van – our staff will usually make sure that a seat is provided for a companion, family member or friend to travel with the disabled person.
There is a level access between the platforms at Swanwick Junction. Please ask the guard or another member of staff for assistance when using this crossing.
Accessible toilets are available in the station yard at Butterley, in Swanwick Junction Station and close to Johnson’s Buffet at Swanwick Junction.
To find the nearest Changing Places toilet please visit www.changing-places.org and use our postcode: DE5 3QZ to search.
Please note that not all of our paths are surfaced and can be bumpy for wheelchair users.
We strongly recommend that visually impaired persons are accompanied for safety reasons.
Please ask our staff for any additional assistance that you may require – we are here to help.
We are always happy to answer any particular questions – please call us on 01773 570140.