Become a Volunteer

The Midland Railway Trust carries out a great deal of work at the Midland Railway – Butterley, with volunteers taking part in a wide range of differing activities. Whatever your interest there will always be an opportunity for you to volunteer to help with the hundreds of tasks that help run the railway and Museum Complex. All skill levels are welcome and we are continually looking for versatile people of all ages and skills. Most of our volunteers fulfil a variety of roles and welcome the opportunity to learn new things. Full training is provided, followed by an assessment programme.

To become a volunteer or for more information on any of the positions below, please contact the Volunteer Liaison Officer via Butterley Office.

Maintenance and Restoration

We are looking for help with engineering maintenance for track, carriage and locomotives, restoration skills for railway vehicles, building maintenance, and gardening and landscaping .

Operational

We need operational volunteers to drive and fire our locomotives, to act as guards, ticket inspectors, signalmen, platform staff, ticket office staff and administration services.

Visitor Services

We also need volunteers to work in our shops, buffets and bars, to organise and assist with the running of events, to staff the museum and to welcome our visitors and assist them when required.

Volunteer Vacancy Positions

Volunteer Wanted: Shop Staff

The Midland Railway-Butterley is actively looking for Volunteers to assist within our on-site shops at Butterley and Swanwick Junction Stations. The person needs to be reliable, punctual, customer focussed and enjoy dealing with visitors.

The role requires a friendly service, ability to work accurately on the till (training provided) and making eye contact with every customer you come into contact with. Candidate should be able to demonstrate initiative and have the ability to work well as part of a team or alone.

Shop staff will be expected to build up product knowledge and stock checking & rotation are also part of this role.

Volunteers are required at weekends and during school holidays on a flexible basis.

References will be required for this role.

Volunteer Wanted: Visitor Information Officers (VIO), Swanwick Junction Station

We are looking for enthusiastic persons who would enjoy dealing with visitors to assist and guide them during their time at The Midland Railway-Butterley. Swanwick Junction Station is where visitors begin exploring the Swanwick Junction complex with its mix of museums, play areas, Narrow Gauge and Miniature Railways as well as the Buffet and other activities.

Your role will be to assist visitors – informing them what the complex has to offer, giving directions, providing train times and generally dealing with the variety and sometimes unusual questions visitors ask.

During some events, a small shop may be open and you may be able to assist with the running of the shop as well.

The role requires a good customer service perspective and the candidates should be able to demonstrate initiative and have the ability to work well as part of a team or alone. Volunteers are required at weekends and during school holidays on a flexible basis. Successful VIO’s can progress to Station Master roles with suitable training and experience.

Volunteer Wanted : Train Guards

The Midland Railway-Butterley is actively looking for volunteers who wish to train as Train Guards.

The Train Guard is a crucial role at the railway with the primary aim being observing Health & Safety rules and regulations for the protection of the public. The Guard is responsible for the safety of the train and its passengers at all times.

To qualify for the role you will need to be medically assessed prior to training and the role requires study and in order to pass relevant exams.
Upon successful training and the passing of exams you will join a small team of dedicated staff.

The Guard is also a customer facing and active role and will suit someone who is reliable and has good attention to detail.

You will be expected to provide a high level of customer service and deliver travel information, a feeling of safety and security in a friendly manner.

Guards are also required to check equipment, cleanliness and general environment of trains and take action by correcting or reporting any faults promptly through the appropriate channels. Guards also maintain performance records during the day’s activities and are an essential part of the railway.

Volunteer Wanted: Bar Staff

The Midland Railway-Butterley are actively looking for Volunteers to assist within our Bar staff on both trains and in catering facilities. The person needs to be reliable, customer focussed and enjoy dealing with visitors.

The roles require a friendly service, ability to work accurately with cash (training provided) and making eye contact with every customer you come into contact with. Candidates should be able to demonstrate initiative and have the ability to work well as part of a team or alone. Bar staff are required to organise or carry water urns at each train change and this is a physically demanding task.

Duties also include stock checking and rotation.

Volunteers are required at weekends and during school holidays on a flexible basis.

References will be required for this role.